FAQ
Frequently asked questions
How long does a jewellery appraisal take?
Most appraisals are completed within a few days, depending on the number of pieces. For single items, turnaround is often quicker. We’ll confirm timing when you book.
Do I need an appointment?
Yes, appointments are recommended so we can give your items the time and attention they need.
Do my items leave your premises?
No. All appraisals are completed in-house. Your jewellery and watches stay with us the entire time.
What types of items do you appraise?
We appraise jewellery, diamonds, gemstones, and watches, including antique and estate pieces.
What is included in the appraisal report?
Your report includes a full description of the item, materials, gemstone details, measurements, condition, and an assessed value based on current market data.
How often should I update my appraisal?
It’s recommended every 2 to 3 years, especially for insurance purposes, as market values can change.
Do you offer appraisals for insurance purposes?
Yes. We provide detailed reports that can be used for insurance coverage and updates.
Can you appraise inherited or estate jewellery?
Yes. We regularly handle estate and probate appraisals and can provide fair market value assessments when needed.
How much does an appraisal cost?
Pricing depends on the number and type of items. We’ll provide clear pricing before any work begins.
Will you explain the results to me?
Absolutely. We walk you through the report so you understand how the value was determined and what your piece is worth.
Is my jewellery safe during the process?
Yes. Your items are handled with care at every step and remain securely on-site.